You may pay your water bill online through the Xpress BillPay service with a MasterCard, Visa, Discover or check. Attention: Xpress BillPay has been experiencing periodic outages due to increased volume. Customers are encouraged to try using the system between 6 p.m. and 8 a.m. If Xpress BillPay is down, please use one of the following options.
You may pay over the phone by calling 402-597-2020 during regular business hours.
There is a drop box on the east side of Papillion City Hall that can be accessed 24 hours a day to drop off payments.
Payments can be made by mail. When mailing payments allow enough time for the payment to be received on or before the 15th of the month.
New customer hookups, which would normally take place through Xpress BillPay, should contact 402-597-2020 if Xpress BillPay is unavailable.